Was the account set up as a network account or mobile account. Network account is the Windows equivalent of Roaming Profiles in which everything is set up on network shares, and doesn't really allow for 'disconnected' logins. Mobile accounts are the equivalent to the local profiles for Windows network users, in that login credentials and resources are 'cached' locally, and will allow a disconnected login. If you have a network account, you can convert a network account to a mobile account in the Users and Groups settings of System Settings. I would provide a screen shoot, but I don't have an example to show. I have done so in the past when users did not create a mobile account upon first login/creation of account. You will need to be connected to the network to do this.
There is some discussion of the differences between the two here - OD: network account vs. mobile account
May 3, 2016 9:15 AM
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